MINIMUM ORDER - 1st Shipment must be a minimum of $50.00 (PAID BY CREDIT CARD OR DEBIT VISA). NO CASH REFUNDS - MERCHANDISE EXCHANGED ONLY WITHIN 7 DAYS OF PURCHASE. Blue Nile Naturals will accept cash, interact e – transfer or credit card.
ORDERING - Please relate any special shipping instructions to us through store contact, all ordering information is relayed to us upon purchase.
DELIVERIES - Please be prepared to accept your delivery when it arrives. If the carrier is unable to make delivery for any circumstance other than our error, you will be responsible for notifying us within 7 days and twice the freight charge will be billed if the package is to be reshipped. If this happens a second time, we will request that all future shipments be prepaid (COMPANY POLICY!!). Any adjustment(s) made with your carrier DOES NOT cover Blue Nile Naturals. All packages are inspected twice before being shipped!!
SHIPPING - All orders include shipping fee, with a Suggested time of delivery - two to three weeks
RETURNS - Returns sent without our authorization will be discarded and no credit will be given. All claims must be made within 2 days of the invoice date.
DAMAGED PACKAGES, SPILLAGE AND BREAKAGE - Do not accept a badly damaged package!!! All orders leave our facilities in good condition. Contact Canada Post immediately if there is damage, spillage or breakage because our responsibility ceases upon delivery of our goods to the carrier.
PROMPT DELIVERY - Blue Nile Naturals ships your packages on time. Please do not miss your delivery.
AVAILABILITY - Fragrance oils are available in Bulk Rate. No limited quantity. Please check with salesperson for discounts. All bottles are available in cases. No limited quantity. Check for our Monthly Sales.
For Lyoness members please specify your Lyoness id number upon check out in order to receive your Lyoness benefits.
CONSISTENCY IS OUR BUSINESS! HONESTY AND CUSTOMER SERVICE IS OUR GAME!